Frequently Asked Questions
Q: What is the weight limit of Shore Shelf?
A: Shore Shelf was tested to withstand up to 5lbs relating to commonly used outdoor, lightweight items such as a 22 0z. beverage, cell phone, book or magazine, suntan lotion, sunglasses. Shore Shelf is not meant to hold heavy objects, to be used to lift oneself out of a chair or to be used as a chair to sit upon.
Q: What can Shore Shelf clamp onto?
A: Shore Shelf’, a patent-pending clamp, attaches to most round and rectangular chair and table frames, up to a 1.5” diameter. The dual position clamp can slide onto a chair frame or can clamp down onto a chair frame.
Q: Is Shore Shelf available in another color?
A: Our introductory color is yellow and we will introduce a neutral color in Q4/18. However, if there is a bulk order request for a specific color we can fulfill that request.
Q: What products can I use to clean my Shore Shelf?
A: It’s recommended to use a mild soap detergent/cleaning solution. Do not rinse off item in salt water (ocean/gulf) or chlorinated water (pools).
Q: Where is Shore Shelf manufactured / assembled?
A: We are proud to announce that Shore Shelf is Made in the USA!
Q: What payment methods do you accept?
A: All major credit/debit cards accepted by Square and PayPal.
Q: How long will it take to get my order?
A: Orders typically ship within 24 hours and can take up to 3-5 days. If you need your order sooner than that, please let us know and we will work to accommodate your request.
What shipping carriers do you use?
A: All items are shipped United States Postal Service (USPS) and contain a tracking number.
Q: What is your privacy policy?
A: We will never sell your information to a third party. For more information, please click on the link to our Privacy Policy or find it at the bottom of any page on our site.
Q: Is it safe to submit my credit card information?
A: Absolutely! We do not store any of your credit card information (that’s handled by PayPal) and we will never share your personal information with anyone else.
Q: Do you accept returns?
A: Yes, we offer a 30-Day return policy. If your product is defective, let us know and we will make it right!